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Terms and Conditions

Website Terms and Conditions

At Axis Events we want to make your use of this website and purchasing tickets and services as easy and efficient as possible, so that you are quickly on your way to enjoying your event. The following Policies and Terms of Use (“Terms”) are designed to ensure your understanding of the use of this website and purchase process at axisevents.com (“Axis Events”). The Terms govern your use of and your purchase of any ticket from this website. By using or visiting this website, or purchasing tickets, you agree to abide and be bound by and these Terms as well as all applicable laws, ordinances, and regulations that may apply. You represent that you are legally able to enter into a binding contract. If you are under the age of 18 you may only use this website in conjunction with and under the supervision of a parent or guardian. The Terms include the following provisions:

  • All orders placed on Axis Events are considered requests until ticket availability is confirmed when at that time our buyer guarantee takes effect
  • All sales are final; there are no cancellations, returns, or exchanges
  • If an event is canceled you will be given a full refund less shipping charges. If an event is postponed or rescheduled your order will not qualify for a refund
  • Ticket prices may be above the “face value” listed on the ticket (they may also be below the “face value”)
  • Confirmed orders may be filled with comparable or upgraded tickets if the original tickets are no longer available.

Ticket Purchase Policy

The purchase price could contain a service charge, which has been added to the price determined by the seller of the tickets.

All orders are subject to ticket availability. Axis Events agrees to use its best efforts to procure and to deliver, prior to the date of the event, the tickets described. Axis Events also reserves the right to replace tickets with comparable or upgraded tickets if originally ordered tickets are no longer available. Definitions of “comparable” and “upgraded” are made at the reasonable discretion of Axis Events. Should Axis Events fail to deliver any ticket contracted for, Axis Events’ sole obligation or liability shall be limited to the return to buyer any payments made by buyer to Axis Events under this Agreement. Axis Events reserves the right to cancel and refund the buyer’s order at any time for any reason.

Due to the large volume of ticket sellers listing tickets on our website pricing errors could occur on rare occasions. Axis Events is not be liable for any pricing errors listed on this website. Furthermore, Axis Events does not guarantee any information provided by ticket sellers in the ‘Seller Notes’ area of the ticket listings.

Refund Policy

All sales are final. A full refund of the purchase price, excluding shipping charges, will be given for canceled events. To qualify for a refund, the buyer must return their tickets to Axis Events within 2 weeks of notice from Axis Events offering the buyer the opportunity to return their tickets. No refunds will be given without the original tickets, unless otherwise determined by Axis Events in its sole discretion. Postponed or rescheduled events will not be refunded. Axis Events, in its sole discretion, will determine when an event is canceled.

Event date, times, venue and subject matter may change. We are not always notified if a show is postponed, rescheduled or canceled. It will be the buyer’s responsibility to monitor the event and to confirm any changes to the event with the entity putting on the event. In certain instances, a venue, promoter, or any entity putting on the event will require a ticket holder to relocate his or her seat. Axis Events shall not be held responsible for any such change and will not be obligated to provide a refund or any other compensation.

Denial of Admission

A buyer that has difficulty getting into an event is required to contact us at 317.979.4861 immediately for assistance. If the problem is not resolved, and the buyer is denied admission, it is the buyer’s responsibility to obtain proof they were denied entry. The invalid tickets and confirmation of the proof provided that the tickets were indeed invalid must be submitted to us for review. Axis Events will determine in its sole discretion if the ticket(s) in dispute was invalid and if it is the buyer, as the sole remedy, will receive a full refund of the cost of the ticket including all fees and shipping charges.

Privacy Policy

Axis Events uses your information only as described in Axis Events’ Privacy Policy also found on this website.

Delivery of Tickets

In most cases, tickets will be delivered by the method and timeframe designated in the ticket listing, subject to additional and disclosed service and delivery charges, depending on the method of delivery that you select at checkout. You will have the opportunity to review and approve these charges prior to placing your order. Tickets are delivered by our preferred carrier FedEx and typically arrive in 1-3 business days. FedEx fees may vary, and may include a surcharge.

Any “service charge” helps cover the cost of all company operations required to provide premium inventory to listed events, and will often include a surcharge to help us provide valid and authentic tickets, customer service, website improvements, and safe and secure delivery of ordered tickets. Service fees may vary, but you can review and approve the applicable service fees for your order before you buy your tickets.

Axis Events reserves the right to change the delivery method at its sole discretion, and deliver tickets for any order as late as one (1) hour prior to the event. Axis Events will not charge an additional fee after your place your order if Axis Events changes your delivery method to a more expensive method of delivery. Valid delivery services on the day of the event may include, in Axis Events’ sole discretion, Will Call at the venue box office, email (when applicable), via courier or pick up at a location outside the venue designated by Axis Events. Certain delivery designations, such as “e-Tickets” or “Instant Download”, do not constitute guarantees of delivery any sooner than the day of the event. Typically such tickets will be delivered as designated, however in some cases delivery may first require additional verification or be subject to delays on behalf of the seller. It is the buyer’s sole responsibility to contact Axis Events if they do not receive tickets within 48 hours of the event. Failure to do so will disqualify the buyer from receiving a refund for any ticket the buyer claims was not delivered, unless failure to notice is waived by Axis Events, in its sole discretion. Photo ID may be required to accept delivery.

Lost, Stolen, or Damaged Tickets

Please keep your tickets in a safe place. Axis Events is not responsible for lost, stolen, damaged, or destroyed tickets.

Payment Options

As a buyer, you grant Axis Events permission to charge your credit or debit card for the purchase of tickets. We accept Visa, MasterCard, Discover, American Express and PayPal. For other payment methods, please contact us at 317.979.4861.

Ticket Holder Behavior Policy

You agree to abide by all rules and policies of the venue, promoter, and anyone else responsible for putting on the event. Should you or the person using the ticket you purchased fail to abide by those rules and policies, you shall be subject to all applicable fines and legal, or other expenses associated therewith. Further, should any violation result in the loss of the ticket seller’s season ticket rights or right to use any other tickets at that venue, or the right to purchase other tickets from that venue, you shall be held liable for all reasonable costs, expenses and losses associated with said loss including, but not limited to, all direct, indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits.

Non-Affiliations

Axis Events is in no way affiliated with any venue, promoter, team, league, or organizing group and is not associated with any official organizer of the events for which it list tickets.

Changes in Terms and Conditions

Axis Events reserves the right, in its sole discretion, to change these Terms at any time. If Axis Events changes any term or condition, said modification, revision and additional information shall be posted here and shall automatically replace the terms and conditions and become binding on all users of this website. Your continued use of the website following Axis Events’ posting of revised terms and conditions constitute your acceptance of the revised agreement.

Unlawful Activity

Axis Events prohibits the use of its website for any unlawful conduct. All users must comply with all local, state, federal and international laws, ordinances and regulations. By using this website, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. You agree not to use or permit anyone to use information provided through Axis Events for any unlawful or unauthorized purpose.

Investigations and Consequences

A user who is the subject of a complaint or whom Axis Events believes may have violated these terms or applicable law will be subject to investigation by Axis Events. User agrees to cooperate fully in such investigation including, but not limited to, providing any and all information demanded by Axis Events.
Axis Events reserves the right to take any action without prior notice it deems appropriate in its sole discretion including, but not limited to, canceling orders, issuing a warning, suspending or terminating service, denying access, cancelling transactions, refusing to honor pending or future transactions, remove material, or exercise any other remedy available to it (including civil, criminal or injunctive redress) if Axis Events finds, in its sole discretion, a user: (a) is unwilling to be cooperative with any investigation; (b) has engaged in any illegal, unlawful or fraudulent act or otherwise violated these terms or applicable law or has acted in concert with anyone so engaged; or (c) has provided information that Axis Events is unable to authenticate or verify. You agree that monetary damages may not provide a sufficient remedy to Axis Events for violations of these terms and you consent to injunctive or other equitable relief for such violations.
You agree that violations of these terms causes damage and harm to Axis Events in the form of, among other things, impaired goodwill, lost sales and increased expenses. You further agree that monetary damages for such injuries are difficult to ascertain and that proof of monetary damages for abusive use would be costly and difficult to calculate.

Axis Events reserves the right to report to appropriate law enforcement authorities or other relevant third parties any activity that it believes, in its sole discretion, may in any way violate any local, state, federal, or international law.

Ownership

The website, including all website software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (“Axis Events’ Property”) is owned by Axis Events and will remain the property of Axis Events. User further acknowledges that it does not acquire any ownership rights by using the website. User may not use any Axis Events’ property in connection with any product or service that is not offered by Axis Events, in any manner that is likely to cause confusion with Axis Events’ business, or in any manner that disparages Axis Events. Nothing contained on the website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Axis Events’ Property without the express written permission of Axis Events.
The content, organization, graphics, design, compilation, “look and feel” and all Axis Events Property available on this website, including, without limitation, images and written and other materials (the “Contents”), are intellectual property protected under the copyright, trademark and other intellectual property laws of the United States and/or other countries (“Intellectual Property Laws”). You may not download, print, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise use or exploit any of the Content except in the course of viewing the website online for lawful purposes, and in making single copies of selected pages of the website for personal use and not for distribution or posting on any other website. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. The violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying other than the foregoing license to possess for personal use.

Indemnification

You agree to indemnify, defend and hold Axis Events, its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (“Indemnified Parties”) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these terms and conditions; (b) any allegation that any information you submit or transmit to the website infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (c) any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of Axis Events; and/or (d) your activities in connection with your use of this website.

Disclaimers and Limitations on Liability

No Warranty

THE WEBSITE, THE MATERIALS ON THE WEBSITE AND ANY TICKET OR SERVICE OBTAINED THROUGH THE WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. AXIS EVENTS DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY TICKETS OR SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. AXIS EVENTS DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE WEBSITE AND YOUR RELIANCE THEREON. AXIS EVENTS IS NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. YOUR USE OF THE WEBSITE AND ANY MATERIALS PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Limitation of Liability

NEITHER AXIS EVENTS NOR ANY OTHER INDEMNIFIED PARTY ARE OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS). UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, THE MATERIALS ON THE WEBSITE OR ANY TICKET OR SERVICE OBTAINED THROUGH THE WEBSITE. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT AXIS EVENTS AND ANY OTHER INDEMNIFIED PARTY SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (I) ANY ACTION OF ANOTHER USER TO THE WEBSITE; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF AXIS EVENTS; (III) ANY UNAUTHORIZED ACCESS; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE; (IV) ANY BUGS, VIRUSES, WORMS, DEFECTS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY; (V) ANY ERROR, MISTAKE, INACCURACY OR OMISSION IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS AVAILABLE THROUGH THE WEBSITE; AND/OR (VI) ANY LOST, STOLEN OR DAMAGED TICKETS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. THE MAXIMUM LIABILITY OF AXIS EVENTS, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE WEBSITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Allocation of Risk

You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this agreement reflect such allocation of risk.

Arbitration and Dispute Resolution

You and Axis Events each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Terms; (ii) your use of or access to this website; (iii) Axis Events’ services; or (iv) any tickets, services, or other items sold or purchased through this website shall be resolved exclusively through final and binding arbitration rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of these Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable.

Modification

Axis Events has the right, in its sole discretion, to modify, suspend or discontinue any part of this website at any time, with or without notice. If Axis Events changes these terms, it shall post a revised version of terms and conditions on the website, which automatically replace the replaced terms and conditions. Your use of the website and the services following Axis Events’ posting of a revised terms will constitute your acceptance of the revised terms and conditions. If you do not agree with the revisions, do not continue to use the services or the website.

Force Majeure

Axis Events shall not be deemed in default or otherwise liable under these terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by Axis Events’ default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under Axis Events’ control.

Additional Provisions

No agency, partnership, joint venture or other relationship is intended or created by your use of the website. If any provision of these terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. Furthermore, the provisions that have been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law.
The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph.

The Axis Events Guarantee

  • Your transaction will be safe and secure
  • You will be treated in a courteous and professional manner
  • You will have the opportunity to add any accompanying hospitality services you require
  • The tickets you receive will be authentic and will match your order
  • You will receive your tickets in time for the event.
  • [ Read more ]

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